Workshop Management Position
* Lead a team of technicians to ensure quality and operational excellence across multiple brands.
* Maintain productivity, efficiency metrics, and warranty compliance standards.
* Support customer interactions requiring high-level technical expertise.
The ideal candidate will possess a strong technical background, leadership experience, and excellent communication skills. They will be passionate about service excellence and technician development, with prior experience in multi-franchise workshops highly valued.
Key Responsibilities:
Leadership - Supervise and guide a team of technicians to achieve business objectives.
Quality Assurance - Ensure adherence to quality standards and protocols across all brands.
Customer Focus - Provide exceptional customer service by addressing technical queries and resolving issues efficiently.
About the Role:
This is an exciting opportunity for an experienced professional to lead our workshop team. If you have a passion for delivering exceptional results and are committed to continuous improvement, we encourage you to apply.