We are currently recruiting for an Assistant Store Manager to join our team at The Body Shop in Belconnen, Canberra. As a leader with a passion for beauty retail, you will drive the store and team to deliver exceptional customer experiences, achieve strong sales results, and embody the values of our brand.
Your Role
* Sharing responsibility with the Store Manager, you will motivate the team to achieve retail excellence and sales targets, demonstrating enthusiasm and belief in our brand.
As an Assistant Manager, your key duties will include:
Key Duties
* Customer Experience: Coach the team to deliver exceptional service, oversee store operations, and foster customer loyalty to strengthen The Body Shop brand.
* Delivery: Utilize your beauty retail expertise, analyze performance data, manage sales targets, and stay informed about market trends and competitors.
* Teamwork and People Management: Be a team player, assist in resolving issues, and attract, develop, and retain talent reflecting the brand's values.
What We Look For
* Confidence in meeting sales and performance goals
* Strong planning, organizing, and data analysis skills
* Ability to work collaboratively and lead teams
* Excellent communication and operational skills
* Leadership qualities for personal and business growth
* Flexibility to work across various days including weekends
* Retail and people leadership experience preferred