VALMAR SUPPORT SERVICES
POSITION: Permanent Full-Time
LOCATION: Tumut, Yass and Queanbeyan (The position may be based at any of these locations. Regular travel between sites is required)
SALARY: $139,000 – $145,000 per annum + super
Applications Close: Monday, 13 April
Elevate Your Career with a Growing and Supportive Organisation!
Join Valmar Support Services in a leadership role where your operational insight, strategic thinking and leadership capability will have significant organisational impact. We are seeking an experienced leader to oversee a diverse portfolio of programs and drive consistent quality, innovation and accountability across multiple sites.
About Us
Valmar Support Services is a Not for Profit Organisation providing high quality support services in disability and aged care services, community transport and supported employment. We are committed to delivering person-centred, community-focused programs that enhance independence, choice and meaningful participation.
About the Role
The Manager – Day Programs, Lifestyle & Community Connections will report directly to the Senior Manager – Disability Operations and oversee four distinct operational areas:
* Career Development Initiatives
* Community Access
* Day and Recreation Programs
* Respite Services.
This key role combines strategic oversight with operational leadership and is responsible for:
* Leading and developing staff across multiple service locations.
* Driving program quality, safeguarding, compliance and service improvement aligned with NDIS Practice Standards.
* Overseeing daily service deliver, rostering, utilisation and resource management.
* Designing and implementing innovative, community-based programs that promote independence, skills and social participation.
* Managing NDIS funded supports, service agreements and financial sustainability.
* Ensuring high-quality documentation, incident management and governance processes.
* Building productive relationships with participants, families, community partners and stakeholders.
* Supporting organisational growth and contributing to broader strategic initiatives.
About You
* Demonstrated leadership experience managing, mentoring and developing teams across multiple locations, preferable within disability support or similar human services settings.
* Proven operational management capability. Including experience designing, coordinating and overseeing PCP's that promote skill development, independence and community participation.
* Strong working knowledge of the NDIS with the ability to ensure service delivery, documentation and practice meet NDIS Standards, safeguarding requirements and compliance obligations.
* Demonstrated understanding of Positive Behaviour Support, including practical experience implementing Behaviour Support Plans and supporting reductions in restrictive practices.
* Well-developed financial and risk management skills, including experience in crisis response, incident management and emergency planning to ensure safe and consistent service delivery.
* Excellent communication, stakeholder engagement and problem-solving skills, with the ability to build respectful and effective relationships with participants, families, staff and community partners.
* High level of digital literacy, including confidence using client management and organisation systems, and the ability to maintain accurate and compliant records.
Qualifications & Experience:
* Relevant tertiary qualification in Community Services, Social Work, Health Services (or similar).
* Minimum 3 years’ experience at a senior level, preferably in Disability Operation Services for adults with disabilities.
* Minimum 3 years’ experience within Disability Operations (or similar Human Services Environment), including demonstrated experience in a leadership or supervisory position.
* Current First Aid and CPR Certificate (or willingness to obtain).
* Unrestricted Australian Driver Licence.
* Valid NDIS Worker Screening Check (or willingness to obtain).
* Working with Children Check (or willingness to obtain).
* CPI or equivalent behaviour support training (or willingness to obtain).
* Full Australian working rights.
What We Offer
* A competitive salary + salary packaging benefits to increase your take-home pay.
* A fully maintained vehicle.
* Annual leave loading.
* Ongoing professional development and leadership support.
* An inclusive, collaborative culture where your expertise and contributions are valued.
Further Information
If you would like further information on this position, or to obtain a copy of the Position Description please contact:
Sonia Gogala | Senior Manager - Disability Operations
📞 0429 597 ***
📧 ***********@valmar.com.au
How to apply:
Is this the next step in your career?
Interested applicants should visit the Valmar website, www.valmar.com.au/careers, to access the Application Guide, Selection Criteria and the Guide for Writing a Statement.
Please download the Application Guide and complete and submit the following documents:
* Completed Application for Employment Form.
* A detailed statement addressing the Selection Criteria
* Your current Resume/CV
Applications should be emailed to:
Zeinab Hassanzadeh
Human Resources Coordinator
📧 ***************@valmar.com.au