Job Description:
* As a Sales Assistant Team Member, you will be responsible for delivering exceptional customer service by greeting customers warmly and ensuring they receive the best experience.
* You will drive sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
* Maintain high visual and merchandising standards by keeping the shop floor clean, well-stocked, and displays organized according to brand guidelines.
* Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
* Process sales transactions accurately, including cash handling and card payments.
* Upsell and cross-sell products to maximize sales opportunities.
* Ensure stock levels are maintained on the shop floor and shelves are well-organized and appealing.
* Address customer queries in a professional manner.
* Work closely with other sales assistants and team members to achieve store targets.
* Key objectives include achieving or exceeding the stores monthly sales target, driving all additional KPIs including units, conversion, ATV, UPT, achieving upselling or cross-selling targets, maintaining a high Net Promotor Score, and ensuring all stock is fully replenished.
Required Skills and Qualifications:
* A positive attitude towards a fast-paced retail environment.
* The ability to enthusiastically look at challenges as opportunities to develop yourself and learn new skills.
* Confident Interpersonal and communication skills that thrive in social situations through engagement with customers.
* Flexibility to work various shifts, including weekends and holidays, based on store needs.