We are seeking an Event Sales Administration Assistant to support our sales team at Topgolf Gold Coast. As a key member of our team, you will be responsible for executing important behind-the-scenes sales administrative functions that keep our venue functioning efficiently.
The ideal candidate will be a great multi-tasker, have excellent computer skills, and be a strong communicator and team player. You will be responsible for supporting the sales team in a variety of ways, including managing inbound calls and emails, assigning leads into rotation, completing administrative duties as outlined by the Director of Sales, keeping the office organized and clean, as well as other miscellaneous tasks that may be necessary to support the event sales processes.
Perks & Benefits
* Compassionate Wellbeing Team and access to our Employee Assistance Program with 24/7 support
* FREE or 50% off bay hire
* 50% off food and non-alcoholic beverages
* 20% off apparel and retail items
* Discounted bay hire for group events
* Unlimited FREE entry to all Village Roadshow Theme Parks, including Warner Bros. Movie World, Wet'n'Wild, Paradise Country and Sea World, as well as discounts on food, beverage, retail and animal experiences
* Earn FREE theme park passes for family and friends
* Receive discounts at over 65 major retailers through our Village Employee Benefits App
* Reward and recognition incentives and prizes
* Exclusive and unique team member events and awards
* Flexible scheduling
* Opportunity for professional development and internal training – we strive to grow our talent
Key Responsibilities
* Answer the phones promptly and with a positive attitude.
* Be able to explain Topgolf to all potential customers who call.
* Qualify and distribute all leads (phone, web and walk-ins).
* Make event packets and prepare food & beverage package information for front desk
* Process initial event deposits and final event payments.
* Be an example of our core values daily and hold yourself accountable to Topgolf standards.
* Proactively identify ways to improve the office processes and elevate team excellence.
Key Qualifications
* A person with a passion for event sales who is seeking a career.
* Excellent communication, time-management and organisation skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* Knowledge of Delphi is an advantage.
* High level of energy and enthusiasm.
* Availability to work a variety of shifts including evenings, weekends and public holidays.
We are committed to creating an inclusive workplace where everyone feels valued and respected. We encourage candidates of all backgrounds, abilities, and experiences to apply. Our promise to you: a playful environment where you can make new friends, a safe place where you can be your full self, every day, clear direction and tools to do your job, an opportunity to learn and grow, and we will never stop improving.
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