Description
What's the role?
As a Senior Business Analyst, you are accountable for bridging the gap between the business & technology communities to support the delivery of tailored fit for purpose solutions that meet the needs of customer and the product vision. Leveraging the latest Transformation Delivery Standards (TDS) you will work in a squad using Agile methodologies to ensure the right outcomes are achieved efficiently whilst applying the right risk frameworks.
You will be working within the Customer Acquisition & Engagement for Business Transaction Banking, to deliver transactional banking digital origination capabilities for both new and existing customers.
Responsibilities include but not limited to:
* Build strong relationships through engagement with customers, colleagues, and other key stakeholders – Architects, Solution Designers, Developers, CX designers and Testers
* Document current and future state processes and identify opportunities for improvement.
* Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
* Work collaboratively in your delivery squad and with business and technology stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
* Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
* Create detailed technical user stories and acceptance criteria to support delivery of change by Developers and Test Teams
* Work close with your squad members, including but not limited to Product Owners, Scrum Master, other Business Analysts, Tech Leads, Engineers to identify, capture, plan and deliver changes.
What do I need?
* Demonstrated experience ( 5+ years) in business analysis in a project/delivery orientated role with extensive experience eliciting, documenting, prioritizing, and tracing requirements throughout the project lifecycle.
* Experience working in Agile environments, with a good understanding of Agile principles and practices.
* Knowledge and experience in the financial services industry, preferably in cash and transactional banking would be an advantage.
* Must be able to translate and understand business and technical requirements and contribute to solutions to meet those requirements.
* Proven ability to apply critical thinking, problem-solving techniques and negotiation skills to complex business challenges.
* Strong proficiency in JIRA, Confluence, and other relevant Agile documentation and collaboration tools.
* Superior written and verbal communication skills, with the ability to clearly articulate complex information to both technical and non-technical audiences.
* Strong team player with a positive attitude, willingness to learn and desire to make a difference.
Why join us?
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
* Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
* Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
* Tailored learning and development opportunities to help your grow your career within the bank.
* Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.