Overview
Number of Positions Available: 2
About Us
The Salvation Army is a Christian movement and one of Australia\'s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find recent ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Role
Support Worker - AOD
Location: Townsville
Job Type: Casual (x3)
Salary: SCHADS Social and Community Services Level 3
Why this role matters
The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.
How You Will Make an Impact
- Provide a warm and responsive first point of contact for participants, addressing urgent and immediate needs.
- Collaborate with senior staff to take appropriate preventative measures in high-risk situations.
- Facilitate daily programs and activities, including social events, morning meetings, and information groups. Assist Participants with medications and driving to appointments.
- Assist with the cleaning and turnaround of Participant residential accommodation in preparation for new admission.
- Share relevant information to support assessment and address participants’ individual needs and circumstances.
- Build effective, supportive relationships that promote participant engagement, self-determination, and personal development.
What You Will Bring
- A degree in Social Work, Youth Work, or a related field, or a minimum Diploma-level qualification in Community or Youth Services (or similar discipline), along with relevant sector experience.
- Proven experience in case management with individuals facing complex or disadvantaged circumstances.
- Strong understanding of trauma, mental health, and the emotional development of young people.
- Experience working with culturally and linguistically diverse populations and awareness of varied religious and cultural practices.
- A current Driver’s Licence.
- A valid Working with Children Check.
- A current First Aid certificate (or the ability to obtain one promptly).
What we offer
- A current and valid First Aid Certificate
- A valid driver’s licence
- A relevant certificate or diploma-level qualification (or equivalent experience and/or on-the-job training)
- An international police check, if applicable
- A current Working with Children Check (Blue Card) — required for roles based in Townsville and Mount Isa
Application process
How to apply: Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role\'s requirements. Together, we can create lasting change and build a more inclusive and compassionate community.
Applications will close as soon as a suitable candidate is secured.
Equal Opportunity The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
Child safety The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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📌 Support Worker
🏢 Uworkin
📍 Townsville