Workshop Manager Opportunity
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* The ideal candidate will possess a proven track record in managing and motivating a team of skilled professionals.
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* Strong knowledge of workshop operations, including scheduling workloads, allocating tasks, and controlling costs is essential.
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* Excellent leadership, communication, and interpersonal skills are required to ensure high standards of customer satisfaction and retention.
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About the Role:
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The successful Workshop Manager will oversee the daily operations of our automotive and workshop fit-out department.
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This includes managing inventory levels, ordering supplies as necessary, and enforcing health and safety regulations across the workshop.
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A valid driver's licence and proficiency in Microsoft Office Suite and drafting software are also required.
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Key Responsibilities:
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1. Manage and motivate a team of automotive technicians, service advisors, and workshop fit-out staff.
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2. Schedule workloads and allocate tasks to maximize efficiency.
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3. Provide training, mentoring, and performance evaluations for team members.
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4. Liaise with customers and manage expectations.
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5. Resolve complaints or concerns promptly and professionally.
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6. Ensure high standards of customer satisfaction and retention.
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7. Manage inventory levels of parts and supplies; order as necessary.
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8. Monitor and control workshop costs and budgets.
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9. Prepare and submit operational reports, job cards, and timesheets.
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10. Enforce health and safety regulations across the workshop.
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11. Conduct regular safety audits and risk assessments.
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Requirements:
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* Proven experience in a similar role within the automotive industry.
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* Strong knowledge of workshop operations.
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* Excellent leadership, communication, and interpersonal skills.
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* Ability to manage time effectively and handle multiple priorities.
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* Proficiency in Microsoft Office Suite and drafting software.
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* Valid driver's licence.
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What We Offer:
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* A competitive annual salary package.
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* A company car, phone, and laptop provided.
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* Quarterly team bonus incentives.
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* A standard 38-hour week with some flexibility around start time.
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Please note:
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Candidates must have full Australian working rights.
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