* From $50 per hour + Super | 35hours per week
* NSW State Government | Hybrid - Parramatta + WFH
* ASAP Start | Estimated 2 months assignment, with the potential to extend
Join our NSW State Government client as a Payroll Officer. This is a temporary, full-time opportunity for up to 5 individuals with extensive Income Protection and Workers Compensation experience.
Based in Parramatta, with the flexibility to work from home, you'll be part of a project that's making a real difference in the lives of people across the state.
Immediate start with a strong potential for extension. Gain valuable experience in a dynamic, purpose-driven organization- Be part of a team that's making a positive impact on the community.
Responsibilities
* Deliver professional and empathetic customer service
* Provide advice and support to eligible officers seeking workers compensation and income protection benefits
* Contribute to continuous improvement initiatives, mitigating risks
* Monitor the compliance of claims against legislation to assist in recovery and timely return to work
* Establish and maintain effective stakeholder relationships
* Provide expertise to management to inform income protection claim determinations, processing and other legal matters
* Complete rectification of errors to minimise reimbursements and processing delays
* Partner with Workers Compensation Review Officer to identify errors and omissions that are causing rejections and ensure timely processing of amendments
* Perform verification and reconciliation of wage reimbursements against invoices
* Complete quality assurance through refunding and crediting invoices where payments have been duplicated or overpaid
* Records and database management, ensuring high integrity, accuracy and confidentiality
* Maintain up to date knowledge and compliance with industrial awards, policies, best practices and legislative requirements
About You
* Impeccable communication skills, both verbal and written
* Professional, resilient and empathetic manner
* Superior organizational skills with the ability to multi-task and prioritize conflicting deadlines
* Solid analytical, conflict resolution and problem-solving skills
* High attention to detail
* Proactive and self-motivated with a team player attitude
*Requirements:*
* Strong computer literacy and proficiency with MS office suite and SAP
* Demonstrated Payroll processing experience
* Proven Workers Compensation or Income Protection experience
* Extensive experience in a highly transactional payroll related environment
* Public Sector experience highly advantageous
* Intermediate Excel skills
* Valid Baseline security clearances & willingness to undergo pre-employment checks
* Ability to commence and commit to the duration of the assignment
How to Apply
If you're ready to join a global transport and logistics company that values its people, click "Apply Now" and upload your resume. Alternatively, send your resume through to
What's Next
Shortlisted applicants will be contacted for an interview.
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