Your role at DynatraceWhat's the role?As a Dynatrace Lead Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support, thought leadership, and partnership to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability, AIOps, Business Analytics, and Agentic Operations. Within this exciting role, you will be responsible for executing superior customer engagement (workshops, discovery, demos, RFPs, adoption days, executive meetings, and more) which demonstrate the Dynatrace unique approach in solving the customer's pain, executing and managing proof of values and other engagements onsite and remote, building key relationships with Dynatrace's customers and high value partners. You will also work across teams including Dynatrace's innovation labs, SDRs, Dynatrace's Expert Services consultants, CSMs and marketing.ResponsibilitiesEvangelize Dynatrace's product offerings during international trade shows and at key customer account meetings to promote new and expanded business.Learn new technologies like AWS DevOps Agent, Azure SRE Agent, ServiceNow integrations, Agentic AI, AI SDLCPartner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.As part of the solution engineering team participate in proof of value (PoV) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.Present Dynatrace's vision to our customers C-suite executives.Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace's market share and meet the market needs.Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).Position might be filled at a higher level based on candidate experience.What will help you succeedWhat Will Help You SucceedMinimum Requirements:Bachelor's degree in computer science or equivalent education or experience required.10-12 years of experience with 3-5 years of relevant experience in Observability, Logs Analytics, SIEM, or cloud space.Based out of Sydney, Australia (ideally) and able to acquire security clearance (base level or higher) for government projectsYou are a life-long learner, curious about new technologies, and have certifications in cloud, AI, data science, or distinguished solutionsPreferred RequirementsExperience with web technologies such as HTML, CSS, and JavaScript.Experience with LLM, Agentic AI, Cloud Observability, Cloud Architecture, MCP Servers, A2A orchestration, etc.Life-long curiosity and learning mindsetAbility to develop relationship with practitioners and executivesEnjoy presenting, demonstrating, and guiding customers with operational strategy and better business outcomes approachExperience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and knowledge of Operating Systems (OS) including Windows and Linux.Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP.Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.Experience with automation like Ansible, Puppet, TerraformWhy you will love being a DynatracerWe are an equal opportunity provider. We value diversity and welcome LGBTQIA++ candidates to our organisationSome of the best leaders and center of excellence for Solution Engineers in the industry who mentor, guide, and support elegantlyDynatrace is a leader in Agentic Operations, Unified Observability, Business Analytics, and security.We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.Our employees work with the largest cloud and tech providers, including AWS, Microsoft, ServiceNow, Atlassian, RedHat, and Google Cloud, and other leading partners worldwide to create strategic alliances.The Dynatrace platform uses differentiated technologies, including our own Dynatrace Intelligence, Grail datalakehouse, and smartscape topology to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.Over 50% of the Fortune 100 companies are current customers of DynatraceCommuter allowance, ability to travel and interact & learn from industry leaders and enroll in mentor and future leaders programCompensation and RewardsNote to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding.Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members.Wellness DaysFour company-designated extra paid days off for you to recharge hybrid working model and flexible working hours offer you the flexibility you need.Employee Stock Purchase PlanPurchase company stock ( NYSE:DT ) at a discounted price and become a shareholder.Learn & developCompany-wide learning perks, designated team's learning days, and more.Volunteering dayA day of paid volunteer time to support a community or cause you care about.Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what's available there.About DynatraceDynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
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