Business Transformation Consultant
As a seasoned Business Transformation Consultant, you will play a pivotal role in driving business growth through strategic Salesforce solutions.
Key Responsibilities:
* Lead Business Analysis: Collaborate with stakeholders to understand business needs and translate them into effective Salesforce configurations.
* Salesforce Configuration: Perform expert-level configuration of custom objects, fields, workflows, process builder, and validation rules.
* Solution Design: Design and implement innovative solutions leveraging Salesforce Sales Cloud and Service Cloud.
* Agentforce Expertise: Demonstrate strong functional knowledge of Agentforce, including its setup, configuration, and best practices for optimizing agent productivity and customer interactions.
Requirements:
* Minimum 5 years of experience as a Salesforce Functional Consultant or similar role.
* Proven expertise in Salesforce Sales Cloud and Service Cloud.
* Demonstrable good knowledge and experience with Agentforce functionalities and configurations.
* Salesforce Administrator certification is required; additional certifications (e.g., Sales Cloud Consultant, Service Cloud Consultant) are a plus.
What We Offer:
* Excellent compensation package.
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.