The Advert is for multiple Business Support Officer Roles About the role: As a valued member of the Business Support Capability team, you will support a range of business-related administrative and customer service focused operations for staff across the Department of Families, Fairness and Housing and the Department of Health, as well as each department's Statutory Bodies. You will apply your strong customer service and administration skills to complete a variety of activities within a set of prescribed policies and procedures to ensure timely and accurate service through a variety of touchpoints. In support of the Business Support initiative, you will be allocated to a team or a project, rotating between services to fulfill business needs. This will encourage you to expand your department knowledge and skills across multiple systems and business units (see DFFH-DH Shared Corporate Services – Common Corporate Support for information on some of these areas) and enable you to take initiative to provide feedback and recommend improved processes from your experience. About us: At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected. We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. About you: Can you demonstrate the following? * Actively contribute by performing operational support functions, leveraging technical skills to ensure the efficient and successful execution of tasks to meet the demands range of administrative and project support functions * Contribute to the development and implementation of improved business practices and processes and support the implementation of new business policies and practices. Contribute to the promotion and demonstration of a positive workplace culture * Effectively engage and operate as a member of the Common Corporate Support Branch team, regularly contributing to team meetings, planning, supporting team members and implementing change * Deliver an exceptional customer experience for a diverse range of shared services offered by the Common Corporate Support Branch Qualifications / Specialist Expertise * Customer service experience is required * Call Centre experience is highly regarded What we offer: * The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world. * A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector. * A strong commitment to work-life balance, including a diverse array of flexible working arrangements. How to apply: Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health. If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly. Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.