Employment Type : Permanent Full Time
Position Classification : Administration Officer Level 3
Remuneration : $ - $ per annum plus superannuation
Hours Per Week : 38
Requisition ID : REQ
Location: Randwick, Sydney
Applications Close: Sunday, 8 March 2026
Where you'll be working
The Royal Hospital for Women is a multi-faceted tertiary referral and teaching hospital, internationally recognised as one of the world’s leading centres for the care of mothers, babies, and women with benign gynaecological and gynae-oncology conditions. As the only stand-alone women’s hospital in New South Wales, it offers unique opportunities for innovative clinical practice and is committed to delivering excellence in women’s health care through both practice and ongoing research.
Part of the South Eastern Sydney Local Health District (SESLHD), the hospital is co-located with other major facilities on the Randwick Hospitals Campus—one of the State’s most comprehensive health care precincts. This location supports a rich environment for collaboration and expertise across specialties.
Ideally situated between the University of New South Wales and Coogee Beach, The Royal Hospital for Women is just 15 minutes from Sydney’s Central Business District and harbour. Its proximity to some of Sydney’s best beaches, restaurants, and sporting facilities offers staff the added benefit of a vibrant lifestyle alongside a rewarding and supportive professional environment.
The role
The purpose of the position is to facilitate enquiries, patient booking, admission and discharge and financial support within the hospital 24 hours a day. This includes regular rotation through the positions of Cashier, Switchboard and Admissions Officer.
Benefits:
* Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
* Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
* Discounted gym memberships with a Fitness Passport
* Employee Assistance Program (EAP) for employees and family members.
* Discounted Private Health Insurance.
Selection Criteria
1. Ability to communicate clearly with strong interpersonal skills and a focus on customer service.
2. Ability to work in a team environment, with a flexible approach to roster requirements within a 24 hour department, on a rotating roster and willingness to rotate within positions in the department.
3. Ability to interpret and apply policy, guidelines and local operating procedures as relevant to the Admissions Officer role.
4. Demonstrated initiative and ability to problem solve in a customer service environment.
5. Demonstrated knowledge of relevant computer systems including; Microsoft Office and iPM.
6. Demonstrated skills related to; accuracy, task prioritisation and attention to detail.
7. Previous cash handling experience and willingness to undertake conversations with patients regarding insurance coverage and