Provide an efficient and customer-focused service both personally and over the telephone as an ISLHD Switchboard Operator.
Salary: $65,534.20 - $68,201.57 per annum + 11.5% super & salary packaging
Vacancies: Various Permanent and Temporary Full Time and Part Time Vacancies
Location: Wollongong Hospital (TWH)
REQ: 576227
Grade: Telephonist Level 2
Applications close: 4 June 2025
This recruitment is for E-list creation for future vacancies.
Join us in shaping healthier futures. Together we can do more.
We are seeking a reliable and friendly Switchboard Operator to join ISLHD. Responsibilities include answering and directing phone calls, providing excellent customer service, paging staff, updating contact details and rosters, responding to emergency calls, recording actions, updating the hospital directory, and collaborating with hospital teams.
For more information and to view the position description, see the Position Description here.
A Little About Us.
Wollongong Hospital, on Dharawal Country, is the Illawarra Shoalhaven’s major referral and teaching hospital with over 500 beds. The campus includes the Illawarra Regional Cancer Care Centre and offers comprehensive inpatient, outpatient, and community services.
Wollongong is located an hour south of Sydney, bordered by the Royal National Park, Lake Illawarra, the Tasman Sea, and the Illawarra Escarpment. Learn more about living and working in Wollongong here.
Benefits Of Working With ISLHD.
We offer benefits to support work-life balance, including:
Allocated Days Off (ADO) – paid day off once a month for eligible full-time employees
Salary packaging – reduce tax, increase take-home pay
Novated leasing – lease a car pre-taxed (eligible employees)
Fitness Passport – discounted gym membership for staff and families (eligible employees)
Employee Assistance Program (EAP) – free confidential support
Discounted health insurance options
Career progression and professional development opportunities
Requirements
Applicants must:
Meet applicable vaccination requirements for a Category A role
ISLHD is an equal opportunity employer, committed to diversity and inclusion.
ISLHD promotes a child-safe environment, prioritising the safety and wellbeing of children and young people in line with NSW Health’s Child Safe Standards.
Need more information or help applying?
Visit the ISLHD website for application tips and more information.
Visit the Stepping Up website to support Aboriginal applicants.
Follow us on social media: Facebook, Instagram, LinkedIn, YouTube.
Contact Sharon Perrin at Sharon.Perrin@health.nsw.gov.au for queries or assistance.
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