Overview This is a fantastic time to be joining Suncorp as the industry goes through significant change. We are seeking a proactive and detail-oriented Senior Business Analyst to support the establishment and ongoing operations of our FinOps Centre of Excellence (CoE). This role will drive cloud financial accountability and operational efficiency across the organisation. You will join the Analysis Chapter that supports medium to large scale programs across the Suncorp Group and work in an Agile delivery environment. What You’ll Do Build strong relationships through engagement with colleagues and stakeholders across Business and Technology. Document current and future state processes and identify opportunities for improvement. Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently. Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs. Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks where applicable. Create detailed user stories (in JIRA) to support delivery. Mentor/train team members; participate and contribute to business analyst chapter and/or forums providing insights and thought leadership. Suncorp offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week. What You’ll Bring FinOps Knowledge: Experience or certification in FinOps practices is highly desirable Cloud & Container Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and/or containerisation technologies Financial Acumen: Strong understanding of financial principles and experience working in finance-related roles or environments. Minimum 5 years Business Analysis experience in a project/delivery oriented role, from a large organisation. Minimum 3 years’ Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation. Ability to translate and understand business and technical requirements and provide appropriate alternatives and solutions. Strong stakeholder engagement, relationship management and influencing skills including experience in dealing with various stakeholders. Strong team player with a positive attitude, willingness to learn and desire to make a difference. Ability to manage multiple complex initiatives with competing deadlines. What We Can Offer You Discounts and offers on a range of retail favourite stores as well as insurance products. A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave. Invest in your brighter future with ongoing study support and career development programs. Give back to our communities with payroll giving, donation matching and paid volunteer leave. Prioritise your work/life balance with our robust employee assistance program and dedicated employee council. About Suncorp For over 100 years Suncorp has been driven by our guiding Purpose – to build futures and protect what matters. We are committed to trust, empowerment, and flexibility to help our people unlock their potential and make a difference for customers and communities. If this opportunity sounds like the challenge you have been looking for, please apply online today. Seniority level Not Applicable Employment type Full-time Job function Research, Analyst, and Information Technology Industries Financial Services and Insurance J-18808-Ljbffr