Field Service Technician
We are seeking a highly skilled and motivated Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional service and support to our customers across various locations.
* Job Summary:
As a Field Service Technician, you will be the face of our company, interacting with customers, identifying issues, and implementing solutions. You will work closely with our team to ensure seamless service delivery, ensuring customer satisfaction and loyalty.
* Main Responsibilities:
Servicing and Maintenance:
* Carry out routine maintenance and repairs on Wirtgen Group equipment to ensure optimal performance and reliability.
Preparation and Commissioning:
* Prepare new machine build requirements, including installation and testing of equipment.
Training and Support:
* Train customers on the safe operation and maintenance of Wirtgen Group equipment.
Problem Solving and Communication:
* Diagnose machine issues or customer complaints and provide effective solutions.
* Communicate clearly and professionally with customers, both verbally and in writing.
Other Responsibilities:
* Conduct regular machine inspections to identify potential issues before they become major problems.
* Participate in ongoing training and professional development to stay up-to-date with industry developments and best practices.
Requirements:
* Australian recognized trade qualification (Mechanical or Electrical).
* Minimum 2 years' experience as a Service Technician/Light Vehicle Mechanic.
* Unencumbered Driver's License.
* Basic computer skills.
* Strong communication and problem-solving skills.
* Ability to work independently and as part of a team.
Benefits:
* Competitive salary package.
* Ongoing permanent role.
* Great work-life balance.
* Employee Assistance Program.
* Service vehicle, work needs laptop, phone, and PPE provided.
* Excellent training and development opportunities.
How to Apply:
If you have the relevant qualifications, experience, and motivation to be part of a successful team, please email your application.
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Machinery Manufacturing
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