Job Title: Network Infrastructure Specialist
We are seeking a skilled Network Infrastructure Specialist to join our team. The ideal candidate will have expertise in WAN and LAN networks, with experience in incident resolution, routing changes, and firewall management.
Key Responsibilities:
* Install and maintain client LAN/WAN devices
* Respond to and resolve incident tickets
* Draft and implement standard network change requests
* Support Tier III network engineers for incident management and projects
* Perform configuration management functions
* Coordinate network operations, maintenance, repairs, or upgrades
Requirements:
1. TS SCI with Poly
2. 16 years of relevant work history and/or education
3. Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2
4. Working knowledge of basic routing fundamentals
5. Working knowledge of layer 2 switching concepts
6. Knowledge of CISCO/Juniper Return Material Authorization (RMA) processes
7. Layer 1 and Layer 2 network experience
8. Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) models
9. Familiarity with Layer 3 protocols
10. Familiarity with Microsoft Visio, ServiceNow, and Atlassian Confluence
11. Working knowledge of Service Now or similar IT Service Management (ITSM) products
This is a challenging role that requires strong technical skills, attention to detail, and excellent communication skills. If you are a motivated and organized individual with a passion for network infrastructure, we encourage you to apply.