Trivett Port Melbourne, Victoria, Australia
Join or sign in to find your next job
Join to apply for the Service Advisor role at Trivett
Trivett Port Melbourne, Victoria, Australia
4 weeks ago Be among the first 25 applicants
Join to apply for the Service Advisor role at Trivett
Direct message the job poster from Trivett
* Are you passionate about cars and customer service?
* Do you have a knack for solving problems and ensuring the smooth operation of vehicles?
Subaru and Peugeot Melbourne is looking for an experienced Service Advisor to join our team in Docklands VIC. As a Service Advisor, you will be the primary point of contact for our valued customers, providing exceptional customer service and ensuring a seamless experience from booking to vehicle collection. This is a full-time role in our busy automotive service centre, where you will play a vital part in maintaining our high standards of quality and customer satisfaction.
What you'll be doing
* Greeting and communicating with customers in a friendly and professional manner
* Booking in customer vehicles for servicing and repairs, understanding their needs and concerns
* Providing customers with realistic time frames and cost estimates for the work required
* Coordinating with the service technicians to ensure timely completion of work
* Explaining repair recommendations and options to customers, and obtaining their approval
* Handling customer inquiries and complaints in a prompt and tactful manner
* Maintaining accurate records and documentation of all customer interactions and vehicle work
* Supporting the team and contributing to a positive, customer-focused work environment
What we're looking for
* Proven experience as a Service Advisor or similar customer-facing automotive role
* Strong communication and interpersonal skills, with the ability to build rapport with customers
* Excellent problem-solving and decision-making abilities
* Proficient in using automotive service management software and systems
* Knowledge of automotive servicing and repair processes
* A commitment to providing exceptional customer service
* A positive, team-oriented attitude and the ability to work collaboratively
Benefits and working for us:
* Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, and a comprehensive employee wellbeing program.
* Career and development opportunities – providing you with a sense of purpose and direction, you drive your destiny with Inchcape
* Supportive team environment – We Foster a positive and supportive culture
* Recognition and Rewards – We recognise individual and team accomplishments
If you thrive on delivering a great experience, APPLY NOW and don’t miss out on this Career opportunity!
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Retail Motor Vehicles
Referrals increase your chances of interviewing at Trivett by 2x
Get notified about new Service Advisor jobs in Port Melbourne, Victoria, Australia .
Carlton, Victoria, Australia 15 hours ago
Cremorne, Victoria, Australia 3 months ago
Melbourne, Victoria, Australia 5 hours ago
Footscray, Victoria, Australia 1 week ago
NAB Customer Service Advisor - Knox, Eastern Suburb
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 1 week ago
Part-Time Customer Experience Support - Burnley
Customer Happiness Associate, Product Expert
Melbourne, Victoria, Australia 2 weeks ago
Part-Time Customer Experience Support - Burnley
Melbourne, Victoria, Australia 1 week ago
Customer Service Manager - Behind the Meter
Melbourne, Victoria, Australia 7 hours ago
Malvern East, Victoria, Australia 1 month ago
Moorabbin, Victoria, Australia 15 hours ago
Melbourne, Victoria, Australia 1 week ago
Coordinator Customer Support - Melbourne
Melbourne, Victoria, Australia 1 week ago
South Melbourne, Victoria, Australia 4 weeks ago
Port Melbourne, Victoria, Australia 2 weeks ago
Footscray, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 1 week ago
Client Relations Representative (Melbourne)
Melbourne, Victoria, Australia 6 days ago
Melbourne, Victoria, Australia 11 hours ago
Customer Experience Coordinator - Traineeship
Customer Service Advisor - Contact Centre
Mulgrave, Victoria, Australia $27.50-$30.19 6 days ago
Moorabbin, Victoria, Australia 1 month ago
Melbourne, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 1 week ago
Customer Call Centre Operator - Work from home after training!
North Melbourne, Victoria, Australia 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr