Job Description
As a seasoned account professional, you will be responsible for translating client visions into tailored strategies, brand identities, campaigns, and website projects that deliver exceptional results.
You will act as the main point of contact, managing client relationships and portfolios to ensure long-term success. This involves overseeing multiple client accounts, ensuring projects exceed expectations and are delivered on time and within budget.
Your key responsibilities will include developing and presenting strategic plans, identifying upsell opportunities to support client growth. You will also handle quoting, scoping, briefing, and quality assurance processes with clear communication and alignment to goals.
In addition, you will monitor project progress and manage budgets to ensure seamless delivery. Your role will involve leading project execution across digital, print, and social platforms, maintaining high-quality standards.
You will collaborate with creative teams to produce impactful brands, websites, and campaigns. Furthermore, you will manage client feedback with professionalism and a solution-driven approach.
Required Skills and Qualifications
* 5+ years experience in account management, marketing, or project management (agency experience preferred)
* Strong knowledge of brand strategy, digital marketing, and campaign management
* Exceptional communication and relationship-building skills
* Must have experience in digital marketing, creative, and website production
* Keen attention to finer details & up-to-date industry knowledge
* The ability to manage multiple projects with competing deadlines
* Proficiency with general account management tasks (quoting, scoping, briefing & tasking)
* Experience working with creative teams to bring ideas to life
* Efficient in working in fast-paced environments, keeping accountable and your budgets on track
* A problem-solving mindset and the confidence to guide clients and teams to success
* Proven track record of growing client accounts and identifying new opportunities
* Exceptional written and verbal communication skills
Benefits
* Spacious office with parking and cafes nearby
* Birthday leave – take a day off on us
* Supportive and tight-knit team – we love what we do, and we genuinely care
* Great variety of clients, projects, and scope, you will never be bored
* Training budget to grow your knowledge and skills
* Access to the latest tools and technologies
* 'Feel good' agency with human-centered team and clients
We are an award-winning boutique brand and website agency with a 99% client retention rate. We create brands and websites our clients love and keep coming back to.