Customer service agent (driver)

• Permanent role with immediate start
• Supportive and inclusive team
• Attractive team benefits, stability and career pathways

The primary objective is to ensure the safe and timely loading, delivery and unloading of groceries to meet agreed delivery schedules. To ensure a high standard of customer service by ensuring there is zero damage to customers' property. Utilisation of 'sign on glass' technology for all deliveries. To manage SH&E responsibilities in line with the SH&E policy. The customer service agent is to carry out pre-shift inspections of vehicles and ensure vehicles are kept clean internally and externally.

As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process.

• Exceptional customer service
• Have the ability to manage difficult customer situations
• Well developed verbal and written communication skills
• Good interpersonal skills, be friendly and courteous
• Ability to work independently
• Well presented
• Ability to work in a fast paced environment and be able to juggle a number of priorities
• Current Full Driver's Licence

The right attitude is everything to ensure we go the extra mile and strive to exceed customer expectations.

• Genuine passion for food & shopping
• Customer first mentality
• Love of teamwork and growing with others
• Flexible and adaptable to change
• Willing to work and reliable

Our Team Members are at the heart of everything we do and we're always looking for ways to support your career journey and reward great work.

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
• A range of programs to help you prioritise and manage your well‐being, including 24/7 access to the Sonder app
• A progressive and competitive leave policy that gives you more space for what matters to you

Everyone belongs Woolworths Group. We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.

We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.