Your new role
The Program Coordinator is a full-time role designed to provide leadership to the J2SI team through supervision, training and secondary consultation. The coordinator works collaboratively with the Manager to contribute to a highly functioning team. Bring your experience to contribute to your new role while supporting, understanding and enforcing trauma informed practices.
There are 2 Maximum term full time positions available - first one till the end of March 2027 and the second till the end of August 2028.
You'll be the driving force behind the program's success, ensuring everything runs smoothly day-to-day. From setting team targets and tracking progress to crafting strategies for impact. You\'ll be leading a dedicated team of Case Managers and providing them with supervision, guidance, and unwavering support, while also building and maintaining strong relationships with key external partners.
Working together with the Ops Manager and Other J2SI Managers, you'll lead by example—offering expert coaching, thoughtful consultation, and hands-on support in tackling complex cases.
What we are looking for
* An appropriate degree qualification relevant to community services.
* Experience in a leadership role.
* Experience in case management and service coordination.
* Ability to create and support a culturally safe workplace.
* Available to be on call as required.
* Ability to adapt to participants\' needs effectively and include the voice of the participant while collaborating with different services.
You can look forward to
* Maximum-term full-time role.
* Growing and challenging yourself in a leadership role, gaining immeasurable experience and skills.
* Social and Community Services Employee Level 6 (pay point dependent on experience and qualifications).
* Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax.
* Supporting and supervising a wonderfully passionate team of intensive case managers.
* A supportive work environment: regular line manager direct supervision, Psychological First Aid, EAP.
* Access to the Portable Long Service Benefits Scheme.
Privacy Acknowledgment
Sacred Heart Mission is collecting personal information from you as part of the recruitment and selection process. Sacred Heart Mission recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us. Click here to view our Information Privacy and Collection Notice.
Sacred Heart Mission\'s recruitment applications are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers until such time as you elect not to have your information stored on these external hosted sites.
* Yes I agree to the privacy statement *
Personal Details
* First name *
* Last name *
* E-mail *
* Digits only or add + for international numbers
* Street *
* Street Cont.
* City, Town or Suburb *
* Postcode or Zipcode *
* Country *
* State, Region or Province *
* LinkedIn URL(Please click on your profile and copy the URL from your profile page.)
Questions
* Do you have a relationship with Sacred Heart Mission? *
* No
* I am a current employee
* I was an employee previously
* I am a previous or current volunteer
* I have previously, or I am currently accessing Sacred Heart Mission services
* I am currently or have previously been placed to work at Sacred Heart Mission via a labour hire/locum services/agency organisation
* Were you referred by a current employee in Sacred Heart Mission? If so, please indicate the name of the employee who referred you for this role.
* What are your current working rights in Australia? *
* Australian Citizen
* Permanent Resident
* Visa with full working rights
* Visa with restricted working rights
If you are on a VISA, please indicate your visa sub-class (Eg: 485, 500 etc.)
* If successful, when are you available to start in the role? *
* Please describe the tools and frameworks you have used to develop your leadership style? Provide an example of how you have applied these to support a multidisciplinary team. *
* Please describe your experience with reporting and data management in your role. Provide an example of how you have used reporting to inform decision-making, improve services, or support accountability. *
* How do you use supervision to support staff, address challenges or improve outcomes? *
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