THE OPPORTUNITY
We are seeking a Sales Consultant/Office Manager to oversee the daily operations of our client's brand new 600-unit self storage facility in Abbotsford. No previous self-storage experience is necessary as full initial training will be given at our client's flagship facility in Moorabbin. This exciting and rewarding role would suit a switched-on go-getter who loves dealing with people and relishes the satisfaction of growing their client base.
WHAT WE OFFER
- Secure long-term employment with a successful and growing business
- A generous salary and very pleasant working conditions
- The support of a small, friendly, dedicated team
- Full training and opportunities for ongoing growth and advancement
- Free onsite parking
WHAT YOUR DAY WILL LOOK LIKE
Hours are from 0830-1700 Mon-Fri and you will report to the Financial Controller. Drawing on your excellent customer service, admin and sales skills you will be responsible for:-
- responding to the needs of existing customers
- handling all telephone, email and walk-in enquiries
- liaising with customers and helping them satisfy their self-storage needs
- signing up customers, taking payments and updating customer records
- ensuring customer loyalty by offering exceptional follow-up service and support
- taking an active interest in securing new customers
- being the face of the business by delivering friendly, flawless, customer care.
OUR IDEAL CANDIDATE:-
To be successful in this role you will need a range of practical skills and experience including:-
- fast accurate typing
- flawless written and spoken English
- a clear, confident telephone manner
- strong admin and computer skills including proficiency in Microsoft Office
- experience in (or an aptitude to learn/use/update) our CRM software
- although by no means essential, a background in real estate or property will be very highly regarded.
As well as the above, we are looking for a number of "soft" skills that will set you apart. Thus you are:-
- someone who likes to learn and take ownership
- team-orientated with a strong sense of responsibility
- someone with common sense, resourcefulness and initiative
- someone who displays a strong attention to detail
- an empathetic “people person” who prides yourself on delivering high quality customer care
- someone with good problem solving and conflict resolution skills.