Home Specialist Role
We are seeking a skilled professional to coordinate the building process and provide exceptional customer service.
* Coordinating appointments with clients
* Facilitating customisation processes, including interior colour, kitchen, and bathroom design
* Organising site visits during the build process
* Providing timely updates to clients and ensuring accurate database entry and correspondence
* Liaising with construction teams and internal/external parties as required
* Collating accurate documentation for client approval
* Attending Open Days, Information Sessions, or Functions (after-hours or weekend flexibility may be required)
* Organising homeowner handovers at completion of the build
About You:
* Experience working in a building company, trade, or similar industry, helping customers directly or indirectly
* Strong customer service skills, with empathy and understanding of customers' needs
* Knowledge of building plans and customisations is helpful but not essential
* Possess a passion for the build process, colour, and design
* Proficient computer literacy, including MS Office Suite
* High attention to detail and problem-solving skills
The Stockland Proposition:
Award-winning lifestyle communities delivering outcomes that benefit the community. We value collaboration, inclusivity, and diversity, offering opportunities for growth and development. Our employees enjoy flexible work arrangements, access to services, and competitive remuneration packages.