Position Overview
Position Title: Managing Director
Location: Toowoomba, QLD (Hybrid)
Employment Type: 0.8 (FTE)
Reports to: Executive Chair & Board of Directors
Direct Reports: Programs Coordinator, Community Engagement Lead, Accounts Manager, select contractors and volunteers
Salary: Starting between $95,000–$105,000/year FTE + Full Benefits (Fringe Tax Benefits + Superannuation). Proposed Salary Increase after One Year of 5-15% (Performance-based Assessment).
Organisation Overview
You Belong is a registered Australian non-profit that exists to empower refugees (Waymakers) to thrive in welcoming, inclusive communities. Our programs focus on social connection, women's empowerment, English support, vocational preparation, driving mentorship, community integration, volunteer mobilisation and leadership development.
Our work is grounded in deep respect for culture and story. We champion the values of Generous Welcome, Compassionate Empowerment, Universal Respect, Optimistic Curiosity, Inspirational Courage, and Collaborative Innovation as we help Waymakers build confident, independent lives in Australia.
You Belong operates across Toowoomba and the Greater Darling Downs region, with growing national initiatives that support schools, families and community partners.
Role Overview
The Managing Director is the senior organisational leader responsible for guiding You Belong's operations, team, programs and community partnerships in Toowoomba and the surrounding region. This role ensures the organisation moves forward with clarity, integrity and purpose while remaining deeply connected to the needs and strengths of the Waymaker communities we serve.
The Managing Director provides steady, strategic leadership across all areas of the organisation. They oversee daily operations, strengthen systems and processes, support staff and volunteers, steward finances, cultivate partnerships, and drive program outcomes that reflect You Belong's mission. Through strong relational leadership and a commitment to cultural intelligence, the Managing Director helps create an environment where both the team and the community can thrive.
This role holds a central place in shaping You Belong's future, ensuring that our work remains sustainable, impactful and aligned with our values. It is an opportunity to champion belonging across the region and lead an organisation that is known for compassion, innovation and genuine community connection.
Key Responsibilities
A. Organisational Leadership
* Lead annual planning, implementation and reporting processes
* Champion organisational culture, values and mission
* Provide insights, reports and recommendations to the Board
* Strengthen systems, policies and processes that support healthy growth
B. Operational Management
* Oversee the day-to-day operations of You Belong in Toowoomba
* Maintain compliance with ACNC, ASIC, WHS and safeguarding requirements
* Ensure policies and risk frameworks are current and effective
* Build operational systems that support scale and long-term sustainability
C. Financial Stewardship
* Work with the Bookkeeper/Accountant on budgeting, payroll and financial reporting
* Ensure financial accountability for all programs and grants
o Maintain accurate records for audits and regulatory requirements
o Support development of sustainable revenue streams
D. Fundraising & Business Development
o Lead implementation of You Belong's fundraising and donor engagement strategy
o Build strong relationships with donors, philanthropic bodies and supporters
o Oversee grants pipeline, applications, reporting and acquittals
o Identify new funding opportunities, partnerships and sponsorships
E. Program Oversight & Impact
o Oversee design, delivery and evaluation of all programs
o Support staff with coaching, development and clear work plans
o Strengthen partnerships with schools, community groups, councils and agencies
o Ensure monitoring and evaluation systems reflect outcomes and learning
F. People & Culture
o Lead and support the Toowoomba staff team with cultural intelligence and care
o Oversee recruitment, induction and professional development
o Provide capacity building leadership for team members with lived experience
o Support volunteer mobilisation and leadership pathways for community members
G. Stakeholder & Community Engagement
o Represent You Belong with integrity and cross-cultural sensitivity
o Build strong relationships across community, government, business and partner organisations
o Advocate for Waymakers and promote welcoming communities
o Engage stakeholders in collaborative problem-solving and community-building
The Person
Essential
o Strong leadership experience in the nonprofit, community or social impact sectors
o Ability to manage people, operations and organisational systems
o Experience in fundraising, partnerships or business development
o Strong financial literacy and confidence with budgets and reporting
o High cultural intelligence and the ability to build trust with diverse communities
o Excellent communication and relational skills
o Based in Toowoomba or willing to relocate
Highly Valued
o Lived experience as a refugee or migrant
o Understanding of Toowoomba's multicultural landscape
o Experience in community development or program delivery
o Familiarity with trauma-informed and strengths-based practice
o Experience working with volunteers
Team Structure
o The Managing Director leads and collaborates with:
o Programs Coordinators & volunteers across multiple programs
o Community Engagement Director for program and community impact
o Contractors including grant writer, designer and media partners
o Executive Chair & Board Members for strategy and partnerships
Employment Conditions
o Permanent position at 0.8 FTE
o Hybrid arrangement with Toowoomba as the operational base
o Salary packaging benefits through ACNC charity status
o Annual learning and development plan
How to Apply
Please submit your applications to, including the following:
1. Your CV
2. A short cover letter outlining your interest and relevant experience
Application Process & Timeline
Applications close 23 January, 2026. Please note that, due to the Christmas and New Year break, we will not be reviewing or responding to applications until from 5 January, 2026 .
We encourage early applications, as You Belong reserves the right to appoint a suitable candidate before the closing date if the right person is identified.
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