Job Description
We are seeking a highly skilled and motivated Trade Assistant to join our team. This is an excellent opportunity for individuals who want to develop their skills and experience in the trade sector.
The successful candidate will be responsible for assisting in the installation and maintenance of fibre networks, including fibre jointing, copper installations, infrastructure upgrades and fault restorations.
Key Responsibilities
* Optical Cable Splicing and Hauling
* Optical Fibre Network Maintenance
* Pit and Pipe Installations
* Building Entries
* Fault Restoration
* After Hours Fault Restoration
* Customer Management
* Ensure Customer Connections are Completed within Required Time Frames
* Maintain High Level of Customer Satisfaction
* Liaise with Management on Issues
* Proactively Identify Possible Improvements to Processes
* Involvement in Implementation of Improved Systems and Processes
* Comply with Continuous Improvement Initiatives and Management Systems
* Report Any Deficiencies in Management Systems and Where Appropriate Suggest Areas for Improvement
* Comply with All Risk Management Initiatives Throughout the Business and Report Any Risks
Requirements
* Eligible Work Rights or Australian Citizenship
* Proven Previous Experience in a Similar Trade Assistant Role
* Strong Cabling Experience
* Structured Cabling Qualifications (Desired)
* Excellent Communications Skills
* Ability to Work Effectively Within a Team
* High Level of Customer Service Skills
* Strong Attention to Detail
* Ability to Work at Heights and in Confined Spaces
* Ability to Work Flexible Hours
* Ability to Train and Supervise Other Staff
* Intermediate Computer Skills
* Current C Class Driver's Licence
* White Card (Construction Training)
What We Offer
* Diverse and Dynamic Teams with a Supportive and Inclusive Culture
* Supportive Career Development Plans with Comprehensive Ongoing Training, Support, and Development Opportunities
* Generous Leave Benefits, Including Anniversary Leave, Purchased Leave, Parental Leave, Volunteering Leave, Study Leave, and Much More
* Study Assistance Programs to Excel Personal Growth, Learning, and Development
* Health and Wellness Offerings, Including Access to Our Wellbeing Initiatives That Can Help You from a Financial, Psychological, and Physical Perspective
About Us
We own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world.
Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice, and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.