Join the Service Tasmania Fixed-Term & Casual Employment Register Customer Service Consultant Opportunities – South, North & North West We’re proud to be partnering with Service Tasmania to manage their Fixed-Term and Casual Employment Register, supporting recruitment for Customer Service Consultant roles across the state. If you have a passion for helping people and want to contribute to your community by delivering essential government services, we want to hear from you. Note: Being on the register does not guarantee employment, but positions may arise and be filled directly from this list. About the Role As a Customer Service Consultant, you’ll be the first point of contact for Tasmanians accessing a wide range of government services. Working from a Service Centre or the Contact Centre, you’ll assist customers in person or over the phone with a variety of transactions and enquiries. This is a fantastic opportunity to gain meaningful experience in a government environment, whether you're early in your career, returning to the workforce, or seeking flexible employment. Locations We are currently seeking expressions of interest across: Hobart and Southern Tasmania Launceston and the North Devonport, Burnie and the North West What You’ll Be Doing Delivering accurate, friendly and efficient customer service Processing transactions and handling customer enquiries Managing confidential information with care and professionalism Using a range of systems and tools to support customer interactions Working collaboratively in a supportive team environment To be considered, you’ll need to: Complete a brief screening chat after applying Provide two professional referees Participate in a competency-based interview and role play Undertake skills testing and a functional assessment Be willing to undergo a National Police Check prior to commencement Desirable Previous experience in customer service, retail, or contact centres A current driver licence (for mobility between service sites if needed) What’s in it for you? A chance to join a respected, customer-focused government service Ongoing support and training provided Flexible, fixed-term casual opportunities with variety Make a real difference in your community Salary Range: $74,783 - 80,835 pro rata, Tasmanian State Service Award, General Stream Band 3. Interested? Apply now and complete the screening chat to join the register. Have questions? Reach out to our team – we’re happy to help. 1800 151 331 // info@searsonbuck.com.au