A leading Managed Services Provider is seeking a Technical Lead to serve as a high-level subject matter expert and trusted advisor to enterprise clients.
This is a strategic, client-facing role that blends deep technical expertise with consultative engagement.
You\'ll be responsible for driving service excellence across managed infrastructure environments, influencing technical direction, and delivering continuous improvements that enhance operational performance and customer satisfaction.If you thrive in a role that balances hands-on leadership with strategic impact — and enjoy working closely with enterprise stakeholders, this is your opportunity to take ownership and make a difference.
Apply now.Key ResponsibilitiesAct as the primary technical liaison between the customer and internal teamsProvide strategic guidance and technical leadership across Cisco, Juniper, Palo Alto, and Fortinet environmentsHelp clients optimise their network design, security posture, and operational efficiencyIdentify areas of improvement and drive enhancements in the managed services deliveryWork alongside internal NOC/project teams to ensure best practice standards are upheldBuild solid, long-term technical relationships and help position the MSP as a value-added partnerRequirementsSenior-level network engineer or technical consultant with 7+ years of experienceProven expertise in Cisco and Juniper routing/switching at an enterprise scaleStrong experience with Palo Alto and/or Fortinet firewallsExceptional communication and stakeholder engagement skillsExperience working in a client-facing role, ideally within a Managed Services environmentAbility to understand business needs and translate them into technical solutionsCertifications such as CCNP/CCIE, JNCIP/JNCIE, PCNSE, or NSE are highly regardedSalary & BenefitsAUD 180,000Play a lead role in shaping the technical direction of key client environmentsInfluence and improve managed services delivery through your expertiseEnjoy a balance of hands-on technical challenge and strategic client advisory work
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📌 Technical Lead - Isp
🏢 Hamilton Barnes Associates
📍 Victoria