Additional InformationJob Number********Job CategoryRooms & Guest Services OperationsLocationThe Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, ****VIEW ON MAPScheduleFull TimeLocated Remotely?
NPosition Type Non-ManagementThe Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling.
As The Westin associates, we rise to make each day better for our guests, our communities and each other.
Discover a place where you're given a choice to not just get up and go to work, but to rise.
Join us as a Concierge - Bell Attendant to feel empowered by career growth opportunities in a people-first environment.Position Summary:Be the "face of the hotel" - engaging and inspiring guests through each guest interaction from arrival to departureRespond to guest enquiries for special arrangements or services including but not limited to transportation, reservations and dry cleaningAssist the Concierge team in general operational tasks whilst supporting other front office associatesBe an expert on the hotel and the surrounding area, reinforcing our commitment to wellness inside our walls and beyondBuild and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookingsPlan and execute team building activities for associates, creating a people-first environment and enhancing their overall wellbeingEnsure all guest's requirements and requests are anticipated and completed in a timely mannerBe the main point of contact for all external & internal clients for the departmentEnsure you and the team uphold all company policies and procedures and complete all required tasks in a prompt & thorough mannerAbout You:A current driver's license Relevant experience in a similar roleWorking rights in AustraliaEnthusiastic to escalate your careerSelf-motivated, driven and energized in a fast-paced environmentArmed with smart solutions and a can-do attitudeOur Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusivenessAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves.
To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life.
We want our associates to embrace their own well-being practices both on and off property.
You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.