Lead a High-Performing Team at Cairns Airport Lounge
This is an exceptional opportunity to manage a premium airport lounge and lead a high-performing team in delivering exceptional service across all lounge touch points.
* Manage the Executive Premium Class Lounge at Cairns International & Domestic Airport
* Deliver catering, cleaning, and concierge services with high-quality standards
* Effectively manage budgets, implement stock control systems, and streamline business needs
* Maintain exceptional customer service and exceed client expectations
* Develop and execute strategies to reduce labour turnover and enhance client relationships
Required Skills and Qualifications:
* Proven track record in high-end hospitality delivery with excellent analytical skills
* Strong communication and personal skills with evidence of building successful business relationships at senior executive level
* Strong and decisive leadership skills with ability to build effective, engaged, and motivated teams
* In-depth understanding of hospitality and food safety standards with knowledgeable risk assessment
We Offer:
* Career growth opportunities within a global company
* Paid parental leave options and salary packaging options
* Easy access to retail discounts through partners and opportunity to learn new skills
* A chance to join an ecologically and socially forward operation
The Ideal Candidate:
* Hospitality or Business qualifications with knowledge of Microsoft Office
* Proficient in resource management and P&L in line with targets
Location: Cairns, Australia