Be part of a well known household name
- Strong focus on training and career development
- 5th week of annual leave, paid parental leave, retail discounts and many more
We have an exciting opportunity as a National Stores Technical Lead. You will play a critical role driving all Technology related activities required to configure and implement new stores, store refresh and store transitions.
**Responsibilities**:
- Manage all IT requirements for new store, store refresh and store transition and successfully implement.
- Network/Microsoft/Laptop/Devices/ERP Pronto and general IT assistance in the creation/setup of a new site
- Provide onsite support and project management of all technical components of new stores and store changes.
- Coordinate all relevant stakeholders to ensure the successful implementation of all technology relating to new sites. This will require coordination of cross functional teams to achieve results.
- Manage any escalated inquiries, requests, complaints, issues or cases and obtain guidance from the Manager IT Operations as required.
- Create and manage the process to collect all equipment enquiries and requestions - this will integrate with the current service desk request process.
**Experience**:
- Experience in a similar role and/or retail industry (ideal)
- Microsoft 365 Environment
- Basic networking and monitoring
- Equipment provisioning, setup and deployment
- Pronto ERP experience will be advantageous
- Customer service experience
**Benefits**:
- Hybrid work from home and office model
- On-site car parking for the days in the office
- Career progression and training
- Paid parental leave program for primary and secondary carers
- 5th week of annual leave and charity leave
- Product and retail discounts, discounted health insurance, gym and wellbeing membership discounts, and many more benefits