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Data Centre Operations Engineer
Join a Fortune 500 SaaS company as a Data Centre Operations Engineer on their Service Engineering team, which is responsible for global infrastructure design, standards, operations and architecture. This role is based at a dedicated data centre facility in Mascot, NSW and focuses on the day-to-day operation and reliability of critical infrastructure.
What you'll be doing
Oversee the day-to-day operations of data centres, ensuring smooth functioning of critical infrastructure
Maintain facility stock and support general operational uptime and maintenance scheduling
Participate in new data centre builds and deployments
Install pre-integrated racks, individual servers and network appliances, including racking, stacking, wiring and cable management
Troubleshoot rack-level events within internal Service-Level Agreements (SLAs)
Perform hardware break-fix on servers and network appliances
Act as the primary point of contact and be accountable for all vendors operating inside the data centres
Ensure all safety procedures are adhered to while performing work
Fully comply with all physical security procedures and policies
Perform regular audits as required
Install, monitor and maintain data centre IT equipment
Coordinate onsite delivery and shipping of all equipment
Contribute to documentation and help promote standards and best practices for data centre operations
Be available for 24/7 support as needed, including off-hours work for scheduled maintenance, emergencies and on-call situations
About you
Are a fresh graduate eager to start your career in the data centre industry
Are organised and keen to learn new skills
Enjoy technology and exploring new tools (including AI and workflow automation)
Are comfortable learning and using new software
Have a strong interest in data centre operations and process improvement
Skills & requirements
Relevant data centre certifications and/or equivalent professional experience
1+ years of experience in data centre operations and/or facility operations
Fundamental understanding of network devices and server hardware architecture
Openness to domestic and international travel
Strong communication, customer focus, problem-solving, conflict management, time management and interpersonal skills
Dedication to ongoing professional development, skill enhancement and required on-the-job training
Work rights: This role is open to Australian Citizens or Permanent Resident visa holders only
If you meet the criteria and you're keen to step into a hands-on data centre role, we'd love to hear from you.
Senior Level
Mid-Senior level
Employment type
Contract
Job function
Engineering and Information Technology
Industries
Software Development
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