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Operational data and reporting analyst

Darwin
Department of Corporate and Digital Development
Posted: 4 April
Offer description

Job description
Agency Department of Corporate and Digital Development Work unit Agency Business Systems - Justice and General Government
Job title Operational Data and Reporting Analyst Designation Administrative Officer 6
Job type Full time Duration Ongoing
Salary $99,519 - $110,953 Location Darwin
Position number 43756 RTF Closing 15/04/2026
Contact officer Andrew Brissenden on or
About the agency Apply online APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.

Primary objective
Deliver contemporary, quality-assured and timely analysis and reporting to a portfolio of client agencies that is used within those
agencies to meet national and regulatory reporting obligations and to inform strategic and operational plans.

Context statement
Agency Business Systems (ABS) – Justice and General Government (JGG) manage client agencies’ core business digital systems
through their life cycle from strategy to design, development, release and deployment, operational delivery, maintenance, support
and retirement.

Key duties and responsibilities
1. Perform high-level data manipulation and reporting to meet the differentiated business and planning needs of client agencies,

including documenting and developing the reporting and information landscape.
2. Interpret and investigate business requests from client agencies to provide flexible and sustainable responses to data collection

and reporting to meet evolving requirements, including encouraging self-service of readily available information within client
agencies through proactive client engagement and upskilling end-users.

3. Undertake peer reviews and validation activities to ensure the effective delivery of management and performance reporting in
line with delivery service standards.

4. Collaborate with clients and colleagues to resolve issues and identify opportunities for improved service delivery, with an
emphasis building and maintaining productive working relationships.

5. Assist senior management with specific projects and related procurement and contact management processes, including
preparing associated documentation.

Selection criteria
Essential
1. Contemporary knowledge of and extensive experience using enterprise business intelligence applications and tools for effective

data management, analysis and reporting, e.g., SSRS (SSQL Server Reporting Services), Power BI, Business Objects, Crystal
reports, dashboards, MS Word, Portable Document Format (PDF), Hyper Text Market Language (HTML), and Extensible
Stylesheet Language Transformations (XSLT).

2. Demonstrated knowledge of and experience with business systems, SQL-92 or later and T-SQL, data domains and Atlassian
tools, e.g., Jira and Confluence.

3. Project management experience including applying governance and risk management methodologies and contributing to
procurement and contract management activities.

4. High-level communication, interpersonal, negotiation and conflict resolution skills, with proven ability to build the capacity of
others and develop effective working relationships with stakeholders and clients of diverse professional and cultural
backgrounds.

5. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative and
respectful.

Desirable
1. Tertiary Qualifications in a related discipline, e.g., ICT, Business Administration.
2. Relevant Information Technology Infrastructure Library (ITIL®) qualification or similar certification.

Further information
The successful applicant will be required to declare conflicts of interest and undergo a criminal history check. A criminal history
will not exclude an applicant from this position unless it is a relevant criminal history.

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