Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us! Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming! Job Description Emmetts is seeking a Service Coordinator to support our Service operations manager and Service team. This role is ideal for someone with previous experience in a workshop, service department, or dealership environment, who brings strong organisational skills, a proactive attitude, and a commitment to delivering excellent customer service. This is a great opportunity to build a long-term career in service operations and service administration, or other pathways within the business. About the Role As our Service Coordinator, you’ll be the backbone of the Service Department — managing records, scheduling, repair orders, and customer enquiries while providing day-to-day administrative support to the Service Operations Manager and workshop. You’ll work closely with Workshop Manager, technicians, and customers to ensure the department operates efficiently, professionally, and profitably. No two days are the same, and you’ll gain exposure to a wide range of administrative, customer service, and operational tasks. About You You’ll bring a strong work ethic, willingness to learn, and a genuine interest in administration and customer service. You will ideally have: Previous experience in an administrative or customer service role in a workshop environment Strong attention to detail and organisation skills Clear and professional communication skills Ability to manage competing priorities and meet deadlines Confidence using Microsoft Office and standard computer systems A proactive, team-focused attitude with a willingness to learn new systems and processes A basic understanding of mechanical or technical terminology (desirable, not essential) Why Join Emmetts? Join a respected, Australian-owned John Deere dealership Supportive team environment with on-the-job training Opportunity to build a long-term career with pathways into service operations, finance, or other business areas A role where your contribution genuinely matters Purchased Leave, Paid Parental Leave & Flexible Work Arrangements Salary Packaging, Novated Leasing & Remote Living Allowances Health & Wellbeing programs including EAP Internal Rewards & Recognition program to celebrate your success Ready to make an impact customer focused well respected Service team, we’d love to hear from you. Apply Now Visit www.emmetts.com.au or contact Beck at careers@emmetts.com.au for a confidential conversation.