With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."
We are currently seeking a highly skilled Supplier Manager to oversee and manage our service provider relationships in compliance with APRA CPS 230 requirements within our Product & Sales division.
Reporting to the General Manager Product & Sales, you will ensure ensuring operational risks are mitigated, and business continuity is maintained.
The Role- Managing service providers in alignment with APRA CPS 230 and RAC's Service Provider Management Policy.-
- Conducting due diligence and risk assessments for service provider agreements.-
- Developing and negotiating contract terms, conditions, and service level agreements (SLAs).-
- Monitoring and reporting on service provider performance against SLAs and KPIs.-
- Ensuring contracts are compliant with regulatory requirements and internal policies.-
- Maintaining a register of material service providers.-
- Collaborating with internal departments including Legal, Compliance, and Risk Management teams to ensure cohesive service provider management.-
- Acting as the primary point of contact for service provider performance and contract-related issues.-
- Providing training and guidance to internal stakeholders on compliance and service provider management.What We're Looking For- Experience in supplier/provider management, procurement, or contract administration.-
- Strong knowledge of legal agreements, cyber security standards, and IT risk management practices.-
- Proven expertise in governance, risk, and compliance within the financial services industry.-
- Exceptional negotiation, communication, and interpersonal skills.-
- Demonstrated ability to manage multiple contracts and relationships effectively.-
- Analytical and problem-solving capabilities to address supplier-related challenges.-
- Experience conducting commercial due diligence and fostering strong supplier relationships.-
- Understanding of APRA CPS 230 and operational risk management principles is highly desirableWhat can we offer you?- A workplace culture where our people feel valued, respected and empowered-
- Work in flexible ways that meet work/life commitments and support wellbeing-
- Be part of a purpose led organisation that gives back to the WA community-
- An environment that values ongoing career development-
- Free Roadside Assistance and discounts on RAC products and services including Holiday Parks and Resorts, Security, Finance, Auto Services and Insurance-
- Opportunities for community engagement and corporate volunteeringIf you're a proactive and detail-oriented professional with a passion for contract management and compliance, we want to hear from you!
- Applications Close Monday 16th December 2024.#BetterJourneysRAC
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