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Family dispute resolution practitioner - townsville

Townsville
Centacare North Queensland (NQ)
Posted: 26 February
Offer description

Centacare North Queensland is seeking an experienced Family Dispute Resolution Practitioner to join our Family Relationship Centre in Townsville. This is a meaningful, practice‐focused role supporting families navigating parenting arrangements, care arrangements, property matters and separation decision making — always prioritising the best interests of children and young people.

What You'll Enjoy

* SCHADS Level 5 salary (Starting salary of $100,783.28 per annum)
* Plus $2,500 above award payment – each year!
* Plus sign‐on bonus!
* $15,900 salary packaging + additional meal entertainment benefits
* 5 weeks annual leave + 17.5% loading
* Birthday leave (because we celebrate our people)
* Professional development investment
* On‐site café (because thoughtful mediation requires good coffee)
* A supportive, experienced FRC leadership team

Your Impact

You will:

* Conduct client intake, risk and needs assessments
* Facilitate family dispute resolution and mediation processes
* Support parents to develop practical, child‐focused parenting arrangements
* Apply child‐inclusive and culturally responsive practice frameworks
* Ensure compliance with the Family Law Act and FDRP Regulations
* Maintain professional standards and FDR accreditation
* Engage with community and sector stakeholders
* Contribute to a collaborative, best‐practice team culture

This role offers a balanced caseload within a supportive structure that values reflective supervision and continuous improvement.

Download the Position Description below for more important details about the position.

Skills and Experiences: What you bring

* Tertiary qualifications in Psychology, Social Work, Law, or FDR/Mediation
* Accreditation (or eligibility) as a Family Dispute Resolution Practitioner
* Experience in child‐focused dispute resolution practice
* Strong understanding of legislative and professional obligations
* High‐level communication and assessment skills
* A commitment to ethical, culturally safe service delivery

And lifestyle?

Live where others holiday. Short commutes. Weekend trips to the reef or rainforest. Magnetic Island sunsets after a meaningful week of work.

Centacare North Queensland promotes wellbeing and resilience across our region and is committed to integrity, respect, equality, compassion, dignity and stewardship.

Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.

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