At Ateco Group, a leading distributor of luxury vehicles, performance trucks, and commercial passenger vehicles, we're looking for an experienced professional to join our team as Assistant Group Warranty Manager. This key role will report directly to the Group Warranty Manager and be responsible for optimizing warranty operations across all brands.
This newly created position ensures compliance with OEM, distributor, and legal obligations, drives process improvements, and provides strategic support to internal and external stakeholders.
Main Responsibilities:
* Oversight of warranty operations across all brands
* Pre-approval and claim adjudication
* Analyzing warranty data for trends and risks
* Maintaining best practices in policy application
* Training teams and dealerships on warranty processes
* Supporting audits and ensuring compliance
* Maintaining reports on compliance and performance
* Assisting in developing new warranty programs
* Collaborating with OEMs to maximize warranty recoveries
What We Are Looking For:
* A minimum of 4 years' experience in an Automotive OEM or Distributor Warranty role
* Strong understanding of Australian Consumer Law, federal compliance, and warranty regulations
* Expertise in warranty policies, procedures, pre-approvals, and claim processing from both OEM/Distributor and Dealer environments
* Experience with OEM/Distributor Warranty Management Systems and Dealer Management Systems
* Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
* Experience with Power BI or similar reporting suites is highly desirable
Why Work With Us:
* We offer great brands with a well-established dealer network
* A senior role within the Aftersales team
* A homebush location with parking onsite
* Great office facilities, including a chef onsite, good coffee, and plenty of snacks
* The opportunity to take advantage of career growth opportunities and personalized development plans
* Access to industry-leading technology and systems
* A competitive compensation package, including a company car
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Management and Other
Industries
Wholesale Motor Vehicles and Parts
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