At American Express Global Business Travel, our team focuses on harnessing the power of travel to make a positive impact. Our mission is to empower colleagues to succeed in an inclusive and collaborative environment where every voice matters.
About the Role
* We seek a skilled professional to lead program logistics, ensuring successful outcomes.
* This role requires strong research skills to coordinate relationships with vendors and select high-quality providers.
* The ideal candidate will have expertise in managing supplier contracts, protecting both our organization and clients.
* Responsibilities include overseeing program costs, identifying cost-saving strategies, reviewing invoices, and reporting to a reconciliation specialist.
* This position also involves determining online registration needs, assisting event owners with communication, and creating user-friendly registration sites.
* Logistical coordination with venue staff, vendor performance management, and support for event staff are crucial aspects of this role.
* A key responsibility is conducting program debriefs with clients and providing detailed post-event briefing reports.
* This role demands dedication to developing service recovery plans and achieving improvement goals.
* Staying up-to-date with technology and software solutions like Cvent is essential.
Requirements
* Prior experience in project management, meetings management, and client management is highly valued.
* Effective budget management skills are necessary.