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VISION STATEMENT
To bring vibrant, people-first hospitality to Corowa Golf Club through great service, strong leadership and a commitment to community.
PURPOSE
To lead and manage Corowa Golf Club's end-to-end food, beverage, and gaming operations, delivering warm, professional service and crafting memorable guest experiences. This hands-on, flexible role (.8 - Permanent part time 30 hours a week) is pivotal to shaping the future of hospitality at the Club through consistent leadership, innovation, and community engagement.
Corowa Golf Club is a much-loved local venue featuring a championship 18-hole golf course, vibrant bistro and café, sports bar, gaming lounge, function facilities, 34-room accommodation, and Proshop.
POSITION OBJECTIVES
SERVICE EXCELLENCE – Deliver consistently high customer service standards across all food, beverage, and gaming areas.
LEADERSHIP – Inspire and manage a diverse hospitality team through hands-on leadership, development, and mentorship.
OPERATIONAL OVERSIGHT – Oversee all aspects of operations, including rostering, stock management, compliance, safety and budgeting.
GROWTH & ENGAGEMENT – Drive local engagement, function / event growth and promotional activities.
EFFICIENCY & BALANCE – Maintain a hands-on approach (approx. 70% floor-based, 30% planning) to ensure effective, sustainable operations.
TEAM CULTURE – Foster a workplace that values positivity, accountability, and collaboration.
KEY RESPONSIBILITIES
OPERATIONS
Provide strong, professional leadership across bistro, café, bar, and gaming service areas.
Lead by example in the delivery of exceptional guest experiences.
Manage day-to-day operations including rostering, training, ordering, stock control, and compliance.
Uphold responsible service of alcohol and gambling standards (RSA, RCG, ARCG).
Promote and support food safety, workplace safety, and industry regulations.
BUSINESS GROWTH & SUSTAINABILITY
Manage budgets and labour costs and ensure accountability in financial performance.
Maintain high presentation standards across all service areas and gaming operations.
Champion events and functions, working with teams to ensure seamless delivery.
Support local engagement through well-executed promotions and community events.
SKILLS / EXPERIENCE / QUALIFICATIONS / KNOWLEDGE
REQUIRED
Minimum 2 years’ experience in a hospitality leadership role
Proven ability in staff management, rostering and operations
Strong customer service ethic and hospitality mindset
Knowledge of WHS, food safety and gaming compliance
Current WWC, National Police check, RSA, RCG (with ability to obtain ARCG)
DESIRABLE
Creativity and passion for creating memorable hospitality experiences
Gaming experience and expertise
Experience with events and function delivery
VALUES REQUIRED
Passionate about delivering extraordinary service and experiences
Professional and approachable leadership style
Commitment to team development and workplace culture
Respect for team diversity and individual contributions
Effective communicator with a collaborative mindset
Adaptability in a dynamic, hands-on environment
Accountable, motivated and ready to take ownership of performance
ORGANISATIONAL RELATIONSHIPS
Reports to : Operations Manager
Works closely with the food, beverage and gaming team, Kitchen Staff, Event Coordinators, Accommodation, Reception and Proshop teams
EMPLOYEE BENEFITS
Enjoy staff loyalty discounts across the business
Discounted golf membership
Uniform
Work in a wonderful regional location.
Your application must include :
Cover letter referring to key responsibilities
Current Resume that includes the relevant certifications you have.
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