This is a Pallet Controller role with Woolworths Group based in Waverley Gardens, VIC, AU Woolworths Group Role Seniority - mid level More about the Pallet Controller role at Woolworths Group Pallet Controller (Truganina VIC) Located in Melbourne - Truganina Ensure 100% compliance with pallet control procedures Accurately reconcile daily, weekly, and monthly ULD movements between distribution centres, vendors, and carriers Welcome to Primary Connect Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity. We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact. Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path. What you’ll do Manage Data Accuracy: Reconcile daily, weekly, and monthly ULD movements and transactions between distribution centres, vendors, and carriers. Maintain System Integrity: Import data into, and ensure the accuracy of, the 2IC equipment control system and its database. Drive Compliance: Maintain 100% account compliance by performing daily checks and ensuring adherence to written procedures for equipment movement. Troubleshoot and Resolve: Address all unprocessed movements and proactively investigate repeated instances of incorrect or rejected transactions to implement permanent solutions. Mitigate Loss: Investigate thoroughly and collaborate with stakeholders to mitigate pallet loss and reduce hire charges and exposure. Audit and Stocktake: Audit the recording of equipment movements from various sources and coordinate/participate in monthly and quarterly ULD stocktakes. Stakeholder Support: Troubleshoot queries and equipment movement exceptions on time and accurately, maintaining effective relationships with internal and external partners. What you’ll bring Proven experience in a Pallet Controller position. Direct experience utilising the 2IC equipment control system. Proactive, team-oriented approach and a strong drive for making things better, faster, and more cost-efficient. Exceptional focus on quality and accuracy, particularly with high levels of data entry speed and analysis reporting. Analytical approach and the ability to work systematically to meet regular reporting deadlines. A commitment to professionalism, demonstrated by strong capabilities in Accountability & Decision Making, Collaboration, and Communication/Influence. Endless possibilities with Woolworths Group (external) We’re a proud part of the Woolworths Group – 200,000 bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless. Everyone belongs at Woolworths Group Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential. We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process. Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ inclusion Employer of Choice for Gender Equality - Workplace Gender Equality Agency. Our Talent Acquisition team is taking a break over the festive season, so please expect a delay in our response to your application. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Woolworths Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing data accuracy ✅ Driving compliance Troubleshooting and resolving issues Key Strengths Pallet control experience Data reconciliation System integrity Analytical skills Team collaboration Communication skills Why Woolworths Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Woolworths Group not with Hatch.