Technical Support Specialist
This role involves providing technical assistance and resolving IT issues in a fast-paced environment.
Key Responsibilities:
* Deliver high-quality frontline support to clients by troubleshooting and resolving technical issues.
* Utilize service management platforms to log, update, and resolve tickets efficiently.
* Collaborate with the wider IT team to ensure smooth transitions and minimal disruption to end users.
* Manage mobile device tasks and troubleshoot remote access issues effectively.
This is a 6-Month Full-Time fixed-term contract with potential to extend upon its conclusion. Enjoy employee discounts on IT equipment and long-term career pathways as part of our comprehensive benefits package.