What You'll Do
As a Department Manager, you'll lead and support your team, fostering an inclusive culture that promotes collaboration and entrepreneurship. By acting in line with our values, you'll contribute to both your own success and the success of the company.
* Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.
* Take responsibility for your store and department's strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits and stock levels.
* Manage team planning, scheduling and ensure seamless opening and closing routines.
* Recruit, onboard and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
* Stay updated on fashion trends, customer preferences and competitors to maintain a competitive edge.
* Represent yourself and the brand positively during all customer interactions.
Who You'll Work With
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team—Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Assistant Store Managers, Cash Office Responsible and Delivery Responsible in larger stores—you'll build an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.
Qualifications
* Experience in retail management and operations.
* Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.
* Expertise in sales planning, analysis and follow‐up, using customer‐centric tools and reporting.
* Strong and confident leaders who inspire, coach and develop their teams with integrity.
* Thriving in collaborative, dynamic environments with a solution‐focused mindset.
* Motivated to create great customer experiences while promoting and selling our products.
* A keen interest in fashion trends, commerciality and competitor insights to drive sales.
* Effective communicators, creative and curious.
* Flexible, analytical and achievement‐oriented, with the ability to manage statistics and work with numbers.
About the Company
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and place customers at the heart of every decision we make. Together, we want to use our power, scale and knowledge to push the fashion industry towards a more inclusive and sustainable future.
Benefits
* Receive 25% off H&M Group brands: H&M, COS, Monki, Weekdays, Arket, & Other Stories.
* Access to Uprise, a digital wellbeing program that helps you monitor and improve your wellbeing through a user‐friendly app, with up to three free confidential sessions per year with experienced and licensed coaches or therapists.
* Up to 26 weeks of company‐paid leave for eligible team members.
* Global opportunities: Join H&M and your career can take you anywhere.
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