Job Title:
Culturally sensitive support specialist
About the Role
This is an exciting opportunity to make a positive impact in the lives of Aboriginal and/or Torres Strait Islander students.
Main Responsibilities
* Provide exceptional support to our students through phone, electronic communications, and face-to-face interactions.
* Guide students through their academic journey, helping them overcome obstacles and ensuring they have access to the resources they need to succeed.
* Train, mentor, and support other team members.
Requirements
* Demonstrated knowledge and understanding of Aboriginal and/or Torres Strait Islander cultures, with the ability to communicate sensitively and effectively.
* Demonstrated knowledge and proficiency in information systems and Microsoft software applications.
* Excellent customer service, communication and interpersonal skills, with an understanding of the needs of culturally diverse communities.
Benefits
* Paid leave for Indigenous Cultural or Ceremonial activities.
* Superannuation contribution.
* Award-winning annual leave, personal/sick and carer's leave.
The ideal candidate will be passionate about delivering high-quality services and making a real difference in the community.