Unique Opportunity to join Ultraceuticals as an Area Manager for our 8 David Jones NSW counters!About the RoleAs an Area Manager, you will manage our portfolio of Ultraceuticals counters across David Jones stores, to coach, mentor and educate the teams to consistently deliver on customer, people, financial and operational objectives in line with Ultraceuticals standards and service modelling.This is a full time role based in our David Jones stores with regular travel throughout NSW.We are looking for someone who can work autonomously, is highly self-motivated and has experience, preferably in a department store environment.About the CompanyUltraceuticals is a leader within the cosmeceutical skincare industry. We are dedicated to providing innovative, quality skincare products and professional facial treatments to target major skincare concerns. We are a fast-growing skincare brand, occupying a unique space in the Australian market and expanding rapidly internationally.Key Responsibilities:Ensures Team Members are effectively trained and up to date in all current Ultraceuticals campaigns, brand knowledge, products, treatments, service model and procedures.Recruits, onboards, coaches and develops Team Members in line with our customer sales and service model.Team Members promote treatment services, facial package sales and actively book appointments, as well as maintaining solid rebooking conversion.The achievement of individual, counter and area targets.Ensures Counter Managers understand their strategic direction in the achievement of assigned budgets (daily, weekly, monthly).Counter teams follow Ultraceuticals’ and David Jones sales protocol to maximise conversion rates.Counters are merchandised and stock is presented in line with Ultraceuticals’ and David Jones merchandising standards.Leads by example, ready to jump in and support when required.Embraces and executes Ultraceuticals and David Jones Brand Values.Meets all brand representation requirements regarding work ethic, customer service, personal presentation standards, professional behaviour and a proactive, committed attitude.Our Ideal Area ManagerProven experience as a multi site manager within a retail environment, preferably beauty or department stores.Beauty Therapist qualification highly regarded.Strong track records in achieving sales targets and meeting and exceeding KPIs.Exceptional customer service ability.Current Driver’s Licence and own vehicle.Proficient use of Microsoft Office applications and beginner excel skills.What's on OfferAttractive remuneration and incentive scheme.Extensive and ongoing professional development.Awesome product allowances and staff discounts.Amazing and supportive team culture.Seniority levelAssociateEmployment typeFull-timeJob functionManagementIndustriesPersonal Care Product Manufacturing and Retail
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