Customer Support Manager - Ashfield Terrace Care CommunityAshfield Terrace Care Community, 8-10 Clissold Street, Ashfield, New South Wales, Australia Req #1413Thursday, 13 February 2025Rewarding role leading our sales, resident admissions and admin function. Maternity Leave Cover, full time Monday to Friday role, located in Ashfield.At Opal HealthCare, we know that companies don’t succeed, people do.Opal Healthcare is Australia’s largest residential aged care provider, with 133 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect and Excellence are at the heart of everything we do.All applicants will be contacted for an interview as soon as possible**Role requirements and responsibilities:Based @ Ashfield Terrace Care CommunityExperience in Hotel / Duty or Property Management is welcomeManagement of customer enquiries, conduction of site toursManagement of sales pipeline to improve conversion ratesImplementing sales programs to improve uptake of additional servicesMonitoring service standards and customer feedbackReception and other administration duties where requiredAt Opal HealthCare we are dedicated to our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including:Work/life balance with flexible work hours – opportunity to work casual or permanent shiftsDedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnershipsPaid parental leave: 5 weeks for primary carer & 4 weeks for non-primary carer + receive additional 5 weeks of leave upon returning to work after 3 monthsEmployee Referral Program – earn up to $5,000 in incentives for inviting your friends to workInternal & external training programsNational secondment opportunities to diversify your experienceSector leading training, systems & innovationPlease note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker’s clearance.Ashfield Terrace Care Community, 8-10 Clissold Street, Ashfield, New South Wales, Australia
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