Company Description
Full Circle Care is a multidisciplinary women's health center located in Cumberland Park, South Australia. Founded by Dr. Preetam Ganu, a gynaecologist with over two decades of experience, the center provides compassionate and comprehensive care for women at all life stages, from adolescence to menopause and beyond. Offering diverse services such as gynaecology consultations, fertility care, menopause management, and mental health support, Full Circle Care is committed to a patient-centered, evidence-based approach. The center also specializes in community outreach, education, and research to advance women's healthcare outcomes nationwide. Our mission is to provide care that connects and empowers every woman with respect and informed decision-making.
Role Description
This is a full-time on-site role for a Practice and Operations Coordinator at our Cumberland Park location in the Greater Adelaide Area.
This position blends patient experience with practice operations.
You will spend two days per week supporting reception, helping guide patients through their journey and ensuring every interaction reflects the care and respect that defines our clinic.
You will spend three days per week supporting the operational side of the practice, helping coordinate systems, workflows and team communication so the clinic runs smoothly.
Key Responsibilities
* Support patient bookings, theatre coordination and follow-up care
* Ensure the patient journey is smooth, organised and welcoming
* Coordinate team meetings, staff communication and daily clinic flow
* Support compliance, accreditation and operational systems
* Assist with onboarding new clinicians as well as team members as the practice grows
* Help organise education sessions, women's health initiatives and events
* Support marketing and practice development activities
Who will thrive in this role
We are looking for someone who:
* Is proactive and enjoys improving systems
* Brings warmth and professionalism to patient interactions
* Values collaboration and strong team culture
* Is organised, reliable, and calm under pressure
* Wants to develop in a future Practice Manager
Experience in specialist medical practices, women's health, fertility, or allied health environments will be highly regarded.
The Opportunity
As the clinic continues to expand with new clinicians and services, this role is designed to grow into a different leadership position as well as incentives.
We are looking for someone who is excited to be part of building something meaningful and contributing to the future of women's health care.
Apply via LinkedIn or email your CV and cover letter to: .
If you are someone who takes pride in creating a positive experience for patients and supporting a team to do their best work, we would love to hear from you!
Qualifications
* Strong Analytical Skills for operational efficiency, problem-solving, and data management
* Excellent Communication and interpersonal skills to liaise effectively with patients, healthcare professionals, and staff
* Proficiency in Operations Management to oversee clinic workflows and ensure the seamless delivery of services
* Exceptional Customer Service skills for maintaining positive patient experiences and effectively resolving issues
* Expertise in Administrative Assistance, including appointment scheduling, records management, and use of relevant software tools
* Strong organizational and time-management skills, with the ability to multitask and prioritize responsibilities
* Experience in healthcare settings and knowledge of medical practices, regulations, and compliance is highly desirable
* Proficiency in using clinic management software and Microsoft Office Suite
* Bachelor's degree in healthcare management, business administration, or related fields is an asset
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