Colomba Cleaners for Seniors is looking for an accomplished, detail-oriented leader with a passion for cleanliness and minimalist to join our friendly and dynamic team.
We aim to provide friendly and exceptional cleaning and decluttering services to Seniors in our community, mostly via Home Care Packages and the Community Home Support Program and what will be the Support at Home Program.
The Scheduler is responsible for the coordination and scheduling, balancing clients' needs and employee's availability, as well as minimising the travel required by employees. The role will also include client and key stakeholder liaison and general administration duties, in a professional, honest, and ethical manner.
What You Will Do
* Scheduling: Coordinate and schedule services ensuring optimal use of resources and timely delivery service
* Client Communication: Communicate with clients and business referral partners to understand their needs and preferences
* Staff Coordination: Communicate with and assign jobs to staff
* Record Keeping: Maintain accurate records in the Colomba Web App – training will be provided.
* Compliance: Ensure all scheduling activities comply with the Cleaning Services Award 2010 and other relevant regulations.
* Problem Solving: Address and resolve any scheduling conflicts or issues that arise.
* Reporting: Provide regular reports to the Operations Manager on scheduling activities and service delivery performance.
* Administration: Assist with other administration duties
What We Offer
* Competitive salary
* A collaborative and supportive work environment where you can make a real impact
* Opportunities for professional growth and development
* Be part of a fantastic team and a growing business making a difference to the lives of seniors
What You'll Need
* Minimum 2 years previous scheduling experience, preferably in the aged care or NDIS sector
* Understanding of the Cleaning Services Award 2010
* Highly organized, motivated and an excellent problem solver capable of prioritizing a variety of tasks in a timely manner
* Compassionate and patient demeanor, especially when dealing with seniors.
* Ability to work independently and as part of a team.
* High emotional intelligence and adaptability to thrive in a fast-paced environment
* Excellent communication skills both written and verbal
* Proficient in the use of Microsoft Office Suite and able to learn and use our own customised software
* Good knowledge of Work Health & Safety regulations
* Current Police clearance certificate
Job Type: Full-time
Pay: $65,000.00 – $80,000.00 per year
Work Location: In person