Job Description
Elysia Wellness Retreat is Australia's leading wellness destination, offering tailored programs and exceptional guest experiences. Our reservations team is the first point of contact for guests, ensuring a seamless booking process.
About The Role
We are looking for a Casual Reservations Agent to join our front office team. This role involves managing guest bookings, providing exceptional customer service, and supporting administrative tasks.
Key Responsibilities
* Handle phone and email inquiries professionally
* Process reservations accurately using booking systems
* Provide information about retreat packages and services
* Assist with guest requests and liaise with other departments
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Other
Industries
Wellness and Fitness Services
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