**Join Our Team as a Medical Receptionist - Be the Friendly Face of HelloDr Blackstone**
**Location: HelloDr Blackstone - Where Care Begins at Reception**
**GPS360 Global Placement Services**, an innovative and rapidly expanding healthcare workforce and service provider, is proud to partner with **HelloDr Blackstone** to deliver accessible, high-quality healthcare services to our local community.
We are currently seeking a **professional, personable, and highly organised Medical Receptionist** to join our busy, friendly clinic. If you thrive in a fast-paced environment and love helping people, this is a fantastic chance to be the vital first point of contact for patients and healthcare providers alike.
**ABOUT US**
HelloDr Blackstone is a multidisciplinary clinic focused on delivering comprehensive, patient-centred care. Supported by GPS360, we pride ourselves on excellent service, teamwork, and innovation in healthcare delivery.
Our reception team plays a critical role in ensuring a smooth and welcoming experience for every patient, supporting clinicians, and maintaining efficient clinic operations.
**Clinic Hours**:
**Mon-Fri**: 8:00 AM - 6:00 PM
**Sat & Sun**: 8:00 AM - 12:00 PM
**Closed on Public Holidays**
**ABOUT THE ROLE**
As a Medical Receptionist, you will manage patient appointments, handle enquiries, and provide exceptional customer service. Your role will be essential in coordinating clinic workflow and supporting both patients and healthcare staff.
**Key Responsibilities**
- Greet and welcome patients with a friendly and professional manner
- Manage appointment bookings and scheduling using clinic software
- Answer phones promptly and handle enquiries efficiently
- Maintain patient records and ensure confidentiality at all times
- Process patient check-ins, registrations, and payments
- Liaise with clinicians and other staff to facilitate smooth clinic operations
- Manage incoming and outgoing correspondence, including referrals and reports
- Support general administrative tasks to assist clinic staff
**About You**
- Previous experience in medical reception or customer service preferred
- Strong interpersonal and communication skills
- Ability to multitask and remain organised in a quick-paced environment
- Professional, approachable, and compassionate attitude
- Understanding of medical terminology and clinic procedures an advantage
- Ability to maintain patient confidentiality and follow privacy protocols
**What We Offer**
- Supportive and collaborative team environment
- Comprehensive induction and ongoing training
- Flexible part time or full-time hours
- Opportunity to develop your career within a growing healthcare organisation
- Modern clinic facilities with a friendly work culture
**How to Apply**
If you’re ready to be the welcoming face of HelloDr Blackstone and contribute to high-quality patient care, we’d love to hear from you.
Please submit your **Cover Letter and CV** to:
**Subject Line**: _Medical Receptionist Application - HelloDr Blackstone - [Your Name]_
**Job Types**: Full-time, Part-time, Casual
Pay: $23.23 - $52.23 per hour
Expected hours: 15 - 40 per week
Schedule:
- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift
- Shift work
- Weekend availability
Work Location: In person
📌 Hellodr Blackstone - Medical Receptionist
🏢 helloDR Esk
📍 Ipswich