Our client is seeking a friendly and experienced Receptionist to join their busy dental practice located in Joondalup. Known for providing quality care with a personal touch, this well-established clinic offers a warm, professional workplace for both patients and staff. This is a permanent, full-time position across 4 days per week (35.5 hours total). This role is for someone with solid call centre or phone-based sales experience looking to apply their strong customer service and selling skills in a stable, people-focused, medical environment.
What you'll be doing:
Welcoming patients and managing front-desk operations with warmth and professionalism
Handling calls and patient bookings
Providing information to patients regarding treatments and services
Supporting the team with daily administrative tasks
Assisting with patient follow-ups and scheduling
Using dental practice software and adapting to new systems as required
What you'll need:
Previous call centre experience
A background in the dental or healthcare industry
Proficient computer skills and adaptability to practice software
Sales experience or an understanding of patient conversion
Ability to work well in a team environment
Open to feedback, coaching, and ongoing mentorship
A mindset for growth and learning something new every day
Full working rights in Australia
What's in it for you:
A 4-day work week (not Thursdays) 7:40 am – 5:30pm.
A welcoming and down-to-earth team culture
Training and development in a professional healthcare setting
Long-term job security in a respected dental clinic
The chance to make a real difference in people's everyday experience
How to apply:
Click "APPLY" below to submit your resume, together with a covering letter addressing your call centre and customer service experience. For a confidential conversation, give us a call on.
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What can I earn as a Dental Receptionist
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📌 Receptionist (Dental)
🏢 Wood Recruitment
📍 Western Australia