Parramatta Location
- Office Close to Public Transport
**About Our Client**:
Our client is a concrete and quarrying company servicing the construction materials industry in Sydney and the Blue Mountains.
In this pivotal role, you will be responsible for the following tasks:
- ** Sales**:
- Run preliminary Invoice Registry and meticulously check and edit orders for accuracy.
- Process dockets for chargeable surcharges, verifying and adding them to the orders.
- Amend and record pricing adjustments in orders as requested by Account Managers.
- Upload thoroughly checked orders for invoicing, maintaining absolute accuracy in the process.
- Add and price new mixes in projects when required.
- Meet time frame deadlines for invoicing, ensuring prompt and precise invoicing procedures.
- Enter new quotes as needed to support the sales team.
- Assist in maintaining an accurate and up-to-date database of customer projects and pricing.
- Handle customer enquiries related to rates, invoicing, disputes, and concrete and tip dockets.
- Collaborate with the Credit department to investigate and resolve credit issues.
- Mail Account Application forms and brochures upon requests from Account Managers.
- Support the Sales Support Analyst in the yearly Price Increase update.
- Provide administrative assistance to Account Managers to optimise their efficiency.
- Assist the Sales Support Analyst in various tasks as required.
- Conduct customer surveys as necessary to gather valuable feedback.
- Manage general filing and archiving duties as needed.
**Company Policies and Procedures**:
- Adhere to all company policies, procedures, and work instructions to ensure seamless operations.
- Maintain a high standard of conduct at all times, representing the company with professionalism and integrity.
**Safety, Health, and Environment**:
- Adhere to WHS (Work Health and Safety) and EEO (Equal Employment Opportunity) policies to prioritise the safety and well-being of all team members.
**The Successful Applicant**:
- ** Organised and Detail-Oriented**: You have exceptional organisational skills, paying close attention to every detail to ensure precision in invoicing procedures.
- **Communication Skills**: You excel in both written and verbal communication, facilitating smooth interactions with customers and team members alike.
- **Problem-Solving Abilities**: You are quick to identify issues and implement effective solutions to maintain invoicing accuracy.
- **Customer-Focused**: You prioritise customer satisfaction, handling inquiries and resolving disputes with a positive and professional attitude.
- **Team Player**: You thrive in a collaborative environment, offering support and assistance to colleagues when required.
- **Time Management**: You efficiently manage tasks and meet deadlines, ensuring all invoicing processes are completed on time.
- **Adaptability**: You can handle multiple tasks and responsibilities while remaining flexible in a dynamic work environment.
- **Proficiency in Systems**: Experience with invoicing and sales-related software is a plus, enabling you to streamline your tasks effectively.
**What's on Offer**: